Customer loyalty for your shop

Image is not available
Slider

 

KNOW, WHAT CUSTOMERS THINK ABOUT YOUR RETAIL

GOAL : Find out what cutomers think about your services, like home delivery.

Use feedback customers to imrpove your services.

TARGET : Customers of yout retail.

HOW : A satisfaction surver dedicated and innovative combining new technologies including a survey by phone and/or SMS and en analytical tool online.

RESULTS : With our SASS plateform, a complet report is available. Highlighting trends and customers global satisfaction. You also have an individualized customer feedback tool allowing a personnalized follow-up.

 

 

MOST OF THE DIGIVOC OFFER

  • Increase your branding.
  • Develop your customers audiences by retaining car’s owner and buyer who’re looking for a workshop that can monitor the quality of the vehicule.
  • Increase the efficiency and the quality of service using a satisfaction measurement tool user friendl

 

 

 

 

DIGIVOC’s SOLUTIONS

 

Satisfaction survey

Leads

qualification

Notification

  • All your customers surveyed within 48H
  • A global indicator of satisfaction
  • An open question in order to make your client talk
  • Packaged aggressive pricing
  • All your prospects surveyed within 48H
  • A question about the reality of their project
  • A referral to the commercial call tray
  • Aggressive volume pricing
  • All your customers notified
  • Customers notified of an event: delivery, reminder of appointment, operation carried out
  • Ability to integrate a link to other information
  • Aggressive volume pricing