Image is not available

Customer loyalty for your banking agency.

Slider

 

Know what customers think about your bank

GOAL : Find out what customers think about the services and products of your banking agency. Use customers feedback to improve products and services.

TARGET : Bank’s customers.

HOW : A satisfaction survey dedicated and innovative combining new technologies including a survey by phone and/or SMS and an anlytical tool online.

RESULTS : With our SASS plateform, a complet report is available. Highlighting trends and customers global satisfaction. You also have an individualized customer feedback tool allowing a personnalized follow-up.

 

 

 

MOST OF THE DIGIVOC OFFER

  • Increase brandings.
  • Create customer loyalty.
  • Develop your customers audience by suducing the prospects who’re looking for an innovative bank and who’s listenning to their customers.
  • Increase the efficiency and the quality of service using a satisfaction measurement tool user friendly and cheap.

 

DIGIVOC’s SOLUTIONS

Satisfaction survey

Leads

qualification

Notification

  • All your customers surveyed within 48H
  • A global indicator of satisfaction
  • An open question in order to make your client talk
  • Packaged aggressive pricing
  • All your prospects surveyed within 48H
  • A question about the reality of their project
  • A referral to the commercial call tray
  • Aggressive volume pricing
  • All your customers notified
  • Customers notified of an event: delivery, reminder of appointment, operation carried out
  • Ability to integrate a link to other information
  • Aggressive volume pricing